FAQS
General Questions
At Madhava Raghava Jewelry, we are dedicated to maintaining exceptional quality for every piece we craft. Our thorough quality assurance begins with the thoughtful selection of materials, as we exclusively utilize top-tier gold and silver from trusted suppliers to guarantee their purity and adherence to industry standards.
Throughout the creation process, each item undergoes a stringent inspection at various stages. Our talented artisans blend time-honored techniques with contemporary methods, meticulously examining every aspect—from the accuracy of the settings to the final polish of the piece.
In addition, we utilize state-of-the-art testing methods to confirm our jewelry's durability and integrity. This includes conducting stress tests to ensure our products can endure daily use while maintaining their visual allure.
Our dedication to quality goes beyond just the jewelry itself. With each purchase, we provide comprehensive care instructions and offer a customer service hotline to assist with any inquiries or concerns that may arise after the sale. Through these practices, Madhava Raghava Jewelry guarantees that each creation not only meets but surpasses the expectations of our discerning customers.
At Madhava Raghava Jewelry, we place immense importance on material testing as part of our unwavering dedication to quality and authenticity. Our thorough verification process ensures that every piece of gold and silver in our collections adheres to our elevated standards.
For purity assessment, we employ advanced assays to determine the authenticity of our metals. This involves sophisticated chemical analyses and X-ray fluorescence (XRF) testing, which yield precise measurements of metal composition without causing any harm to the materials.
We take great care in vetting our suppliers, ensuring they align with our ethical sourcing and quality requirements. We only engage with those who have demonstrated a reliable history of adherence to global trade regulations.
Our commitment to quality is further reinforced by regular audits of our material sources and production methods. These evaluations help us uphold a transparent supply chain and guarantee that our quality standards are consistently achieved.
Additionally, we conduct in-house testing at our facility in Istanbul, allowing us to closely monitor the quality and consistency of materials throughout the entire production process.
Through these rigorous testing measures, Madhava Raghava Jewelry assures that every item is made with authentic, high-quality materials, delivering products that are not only exquisite but also built to last.
Madhava Raghava Jewelry places a strong emphasis on regular factory evaluations as a key element of our commitment to quality and ethical standards. These evaluations are essential for confirming that our manufacturing processes meet superior quality benchmarks and ethical guidelines. Here’s an overview of how we approach our auditing procedures:
Planned Evaluations: We carry out detailed evaluations at set intervals throughout the year, involving both our internal teams and independent auditors to guarantee impartiality and thoroughness.
Quality Assurance Inspections: Throughout the evaluation process, we carefully examine every stage of our manufacturing, from the initial design phase to the finished product. This includes checking that each jewelry item meets our exact specifications and high-quality benchmarks.
Review of Ethical Practices: We assess our labor practices to ensure alignment with both local and global labor regulations. This involves evaluating working conditions, the treatment of employees, and overall workplace safety.
Environmental Responsibility: Our evaluations also include assessments of our environmental impact. We strive to ensure that our production methods are eco-friendly, aiming to reduce waste and lower energy use.
Immediate Corrective Measures: Should any issues arise during an evaluation, we take swift corrective action. This commitment fosters continual improvement, allowing us to swiftly rectify any quality or ethical inconsistencies.
Through consistent and thorough evaluations, Madhava Raghava Jewelry not only upholds its esteemed reputation for craftsmanship but also promotes a responsible and sustainable manufacturing environment. This dedication reassures our clients and partners of our unwavering commitment to quality and ethical business practices.
Madhava Raghava Jewelry is equipped to cater to the extensive needs of our B2B partners while ensuring that each piece we create meets the highest standards of excellence. Here’s a snapshot of what we currently achieve in production:
Current Production Volume: We typically produce between 70,000 and 90,000 items each month. This volume enables us to efficiently manage large orders without sacrificing the premium quality our clients expect.Maximum Capacity: With our current team and facilities, we can ramp up production to handle as many as 110,00
0 to 130,000 pieces monthly. This capability underscores our readiness to meet rising demands while preserving the artistry and quality of our jewelry.
Scalability and Flexibility: Our operations are highly adaptable, allowing us to increase production as client needs grow. We are dedicated to expanding our capabilities sustainably, ensuring that we consistently deliver outstanding products on time.
By maintaining this production level, Madhava Raghava Jewelry is positioned to support our clients’ expansion and respond to their changing needs, all while staying true to the quality and integrity that our brand represents.
At Madhava Raghava Jewelry, we specialize in offering tailored design solutions for businesses through our Original Design Manufacturing (ODM) services. Here’s what you need to know about our minimum order requirements and customization options:
Minimum Order Quantity: To start with our ODM designs, clients need to place an order of at least 30 to 50 pieces per design. This quantity helps us streamline production while providing our partners with unique designs for their collections.
Customization Options: Within the established minimum order, clients can mix and match different plating types and/or stone colors. This flexibility enables businesses to respond to a variety of customer preferences and market trends.
For instance, a client might opt for a single design with the following breakdown:
- 15 pieces in silver plating,
- 15 pieces in yellow gold vermeil,
- 20 pieces in rose gold vermeil.
Such customization empowers our clients to align their orders with specific trends and tastes in the market, all while meeting the minimum order guidelines set by Madhava Raghava Jewelry. Our goal is to support the distinct needs and creative aspirations of our clients.
At Madhava Raghava Jewelry, we specialize in offering bespoke solutions through our Original Equipment Manufacturing (OEM) services for clients eager to create distinctive designs under their own brand. Here’s a breakdown of how we handle OEM requests and their associated costs:
Minimum Order Quantity: We invite clients interested in our OEM offerings to reach out to us directly. This way, we can provide tailored details regarding the minimum order quantities needed for OEM designs, which may differ depending on the project's scale and the client's unique requirements.
Mold Charges:
Cost Range: The expenses for mold creation in OEM manufacturing vary according to design intricacy. Generally, developing a mold costs between 80 and 150 USD.
Cost Waiver: To assist our clients in crafting their exclusive collections, we present a special offer: if customers place an order of 200 pieces or more for a specific design after the sample has been approved, we will waive the mold development fees.
This organized approach guarantees that our clients benefit from dedicated support and comprehensive information relevant to their particular OEM needs. By encouraging direct communication, we strive to ensure that our manufacturing capabilities align perfectly with our clients' expectations and design goals, paving the way for a fruitful collaboration and successful product results.
At Madhava Raghava Jewelry, we take pride in designing exquisite jewelry crafted from top-notch materials that promise both aesthetic appeal and lasting strength. Let’s delve into the specifics of our chosen materials:
925 Sterling Silver: Our selection features premium 925 sterling silver, celebrated for its brilliant shine and durability. This alloy consists of 92.5% silver, with the remaining portion consisting of other metals to bolster its sturdiness, making it perfect for high-end jewelry.
Gold Options:
9k Gold: Made with 37.5% pure gold, this blend is enhanced with additional metals to boost its toughness, ideal for more resilient designs.
10k Gold: Comprising 41.7% gold, this variety strikes a commendable balance between purity and robustness.
14k Gold: With 58.3% gold content, this option provides exceptional wearability alongside a deeper yellow hue.
18k Gold: Featuring 75% gold, this material is sought after for its elevated purity and vibrant color richness, making it an excellent choice for luxurious pieces.
We want to emphasize that our creations exclude brass, stainless steel, or other metal alloys. By concentrating on sterling silver and gold, we ensure that each piece adheres to our stringent quality and elegance standards, catering to the refined tastes of our valued customers. By committing to these premium materials, Madhava Raghava Jewelry assures that every item is not just visually stunning but also serves as a wise investment for the future.
At Madhava Raghava Jewelry, we take pride in designing exquisite jewelry crafted from top-notch materials that promise both aesthetic appeal and lasting strength. Let’s delve into the specifics of our chosen materials:
925 Sterling Silver: Our selection features premium 925 sterling silver, celebrated for its brilliant shine and durability. This alloy consists of 92.5% silver, with the remaining portion consisting of other metals to bolster its sturdiness, making it perfect for high-end jewelry.
Gold Options:
9k Gold: Made with 37.5% pure gold, this blend is enhanced with additional metals to boost its toughness, ideal for more resilient designs.
10k Gold: Comprising 41.7% gold, this variety strikes a commendable balance between purity and robustness.
14k Gold: With 58.3% gold content, this option provides exceptional wearability alongside a deeper yellow hue.
18k Gold: Featuring 75% gold, this material is sought after for its elevated purity and vibrant color richness, making it an excellent choice for luxurious pieces.
We want to emphasize that our creations exclude brass, stainless steel, or other metal alloys. By concentrating on sterling silver and gold, we ensure that each piece adheres to our stringent quality and elegance standards, catering to the refined tastes of our valued customers. By committing to these premium materials, Madhava Raghava Jewelry assures that every item is not just visually stunning but also serves as a wise investment for the future.
At Madhava Raghava Jewelry, we take immense pride in our outstanding team of ten talented designers who work in-house. Our mission is to provide a diverse range of bespoke design services that align perfectly with the unique tastes of each business client. Here’s an insight into how we approach the design journey:
Custom Design Offerings: We boast a comprehensive array of personalized design choices tailored to meet the diverse requirements of our clients. Whether they arrive with a fully developed idea or just a vague notion, our team is eager to bring those dreams to life, employing both skill and creativity.
Collaborative Creativity: For those clients with their own design teams, we nurture a partnership that allows us to collaboratively generate fresh ideas. This synergy enables us to merge our expertise with the client’s vision, ensuring that the final outcome is innovative and aligns with their expectations.
Independent Design Creation: In cases where a client doesn’t have a detailed plan, our designers shine by interpreting basic guidelines or concepts to craft distinctive pieces that enhance their current collections. This service is particularly advantageous for those looking to expand or refresh their jewelry offerings with minimal initial direction.
The adaptability and prowess of our design team make Madhava Raghava Jewelry the premier choice for businesses eager to create exceptional, high-quality jewelry. Whether we’re partnering with client teams or taking the lead on design projects ourselves, our primary goal remains the same: to strike the perfect balance between creativity, functionality, and market relevance.
Madhava Raghava Jewelry stands ready to bring your creative visions to life with precise and intricate CAD (Computer-Aided Design) models. Our skilled team of CAD experts utilizes leading software like Rhino and Matrix, renowned in the jewelry sector. Here’s an overview of our CAD design workflow:
Client Engagement: We begin with a thorough consultation to grasp your ideas and requirements. This collaborative effort ensures that the designs we produce resonate with your expectations.
CAD Creation: Our specialists employ Rhino and Matrix to develop detailed, accurate models. These advanced tools grant us the precision and flexibility needed for intricate detailing and complex designs, which are vital for high-quality jewelry.
Review and Feedback: After crafting the initial CAD models, we share them with you for feedback. We welcome any revisions necessary to ensure that the final outcome meets all your specifications and exceeds your expectations.
Finalization: Once you give your approval, the CAD designs transition seamlessly into the manufacturing stage, turning concepts into reality.
With our expertise in CAD design, Madhava Raghava Jewelry is positioned to provide tailored and scalable solutions, transforming your imaginative ideas into stunning jewelry pieces ready for production.
At Madhava Raghava Jewelry, our mission is to provide CAD (Computer-Aided Design) models with both speed and a commitment to exceptional precision and quality. The time required to create these CADs largely hinges on the complexity of the design. Here’s what you can anticipate:
Overall Timeline: Generally, we can produce CADs in about 2 to 3 days. This rapid turnaround enables our clients to seamlessly transition from their initial ideas to production, ensuring a quicker rollout of their new jewelry collections.
Design Complexity: The duration for CAD creation can fluctuate based on how intricate the design is. More elaborate designs may take longer, approaching the higher end of our timeline, as we strive to capture every nuance accurately.
Review and Feedback: Once the initial CAD is completed, it is presented to the client for their input. Any modifications based on this feedback might influence the overall timeline, but rest assured, minor tweaks are typically made swiftly.
By adhering to this streamlined approach, Madhava Raghava Jewelry guarantees that our clients receive comprehensive and precise CADs promptly, empowering them to advance confidently with their jewelry production and marketing strategies.
Madhava Raghava Jewelry operates without a distinct brand trademark. Our primary emphasis is on crafting premium jewelry for a diverse array of companies worldwide, particularly those involved in Original Equipment Manufacturing (OEM). We take immense pride in being a vital collaborator in the jewelry production journey for many esteemed firms, predominantly located in continental Europe and the UK.
Our strength lies in transforming our clients’ visions into tangible creations, ensuring that each piece embodies their brand essence and adheres to their precise requirements. This methodology enables us to focus on our core competency—creating exceptional jewelry—while aiding our clients in nurturing and elevating their own brands in the marketplace. This partnership-centric approach is fundamental to our operational strategy and our unwavering dedication to quality and customer satisfaction.
We regret to inform you that we cannot share specific information regarding the brands we work with, as our company adheres to a strict non-disclosure policy. We are deeply dedicated to preserving confidentiality for all our esteemed clients. This commitment safeguards client relationships and proprietary designs, creating a trustworthy atmosphere for collaboration.
If we have the chance to partner with your brand, rest assured that we will maintain these confidentiality standards. This policy is a cornerstone of our dedication to delivering secure and dependable service to all our partners.
To maintain the shine and integrity of your Gold product, clean it regularly with a soft cloth. Avoid exposing it to harsh chemicals or abrasive materials. For deeper cleaning, you may use a mild soap solution and a soft brush. It’s advisable to store the product in a soft pouch or jewelry box when not in use.
We guarantee the authenticity of our Gold product. Each item comes with a certification of authenticity, which verifies its gold content and quality. We also provide a return policy that allows customers to return the product if they are not satisfied with its authenticity.
Madhava Raghava Our customer support team is available via email, phone, and live chat. You can reach us at Raghav@madhavaraghava.com or call us at 93514 10143 . Our support hours are Monday to Friday from 9 AM to 6 PM (EST). We are here to assist you with any inquiries or concerns you may have regarding your purchase.
The Gold product is crafted from high-quality gold, ensuring durability and a luxurious finish. It comes in various karat options, including 14K, 18K, and 24K, and is available in multiple designs to suit different tastes and occasions.
Yes, all our gold products are hallmarked. This certification ensures that the gold content is genuine and meets the required purity standards.
Yes, we offer a variety of customization options for our gold jewelry. You can choose from different styles, engravings, gemstones, and sizes to create a unique piece that reflects your personal taste.
We offer three primary shipping options: UPS for domestic and international shipments, DHL for fast international deliveries, and FedEx for reliable service within the United States and abroad.